Privacy Policy | Local Vocals

Last updated: 17th September 2026

1. Who we are

This website is operated by Local Vocals.

For the purposes of UK data protection law, Local Vocals is the data controller responsible for the personal information collected through this website, unless stated otherwise.

If you have any questions about how we use your personal information, you can contact us using the details above.

2. Information we collect

The information we collect depends on how you use the Local Vocals website. You do not need to create an account to browse the website or to use our Book or Contact forms.

We may collect the following information:

Your name;
Email address;
Telephone or contact number;
Home or postal address;
Venue address;
Date of birth;
Username and account information;
Emergency contact name;
Emergency contact telephone number;
Emergency contact relationship to you;
Information about medical conditions;
Information about allergies;
Your preferences regarding the use of photographs and videos;
Information about an event or performance you are enquiring about;
The number of songs you would like Local Vocals to perform;
The subject and contents of enquiries or messages you send to us;
Information you provide when communicating with us; and
Certain technical information about your device and your use of the website.

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. Information provided through our Book form

If you use our Book form to enquire about booking Local Vocals for an event, you can submit the form without creating an account.

The Book form asks for:

Your name;
Contact number;
Email address;
Type of event;
Date of the event;
Venue address; and
The number of songs you would like us to perform.

We use this information to respond to your booking enquiry, discuss your requirements, communicate with you about the proposed event and, where applicable, arrange and provide the requested performance.

4. Information provided through our Contact form

If you use our Contact form, you can submit an enquiry without creating an account.

The Contact form asks for:

Your name;
Email address;
Subject; and
Your enquiry or message.

We use this information to understand and respond to your enquiry and to communicate with you about the matter you have contacted us about.

5. Information provided when creating a Local Vocals membership account

If you create a membership account with Local Vocals, we collect additional information needed to administer your membership and communicate with you.

This may include:

Your name;
Email address;
Username;
Password;
Date of birth;
Home address;
Contact number;
Emergency contact name;
Emergency contact number;
Emergency contact relationship to you;
Medical conditions you choose to tell us about;
Allergies you choose to tell us about;
Your preference regarding the use of photographs and videos; and
Your declaration and agreement to the terms applying to your membership.

Information such as medical conditions and allergies may be provided so that relevant information is available to Local Vocals where it may be needed in an emergency.

You should only provide information about another person, such as an emergency contact, where you are entitled to provide that information. We may use emergency contact information to contact the nominated person where this is necessary, particularly in an emergency.

Your account information is also used to manage your membership, communicate with you about Local Vocals activities and maintain your account on the website.

6. How we collect your information

We may collect personal information when you:

Complete our Book form;
Complete our Contact form;
Contact us by email or telephone;
Request information about Local Vocals or our performances;
Make or arrange a booking;
Create a Local Vocals membership account;
Communicate with us in another way; or
Use our website, where certain technical information may be collected automatically.

Where you provide information directly to us, we will use it for the purposes explained in this Privacy Policy or for the purposes reasonably expected from the information you have provided.

7. How we use your personal information

Depending on how you interact with Local Vocals, we may use your personal information to:

Respond to enquiries and requests;
Respond to booking enquiries;
Discuss and arrange performances and events;
Communicate with you about an enquiry, booking, performance or membership;
Administer your Local Vocals membership account;
Maintain accurate membership records;
Contact you where necessary in relation to your membership;
Use emergency contact information where appropriate;
Understand and respond to messages and other communications;
Maintain and improve our website and services;
Prevent fraud or misuse;
Comply with legal and regulatory obligations; and
Establish, exercise or defend legal claims where necessary.

We will only use your personal information for purposes that are compatible with the purposes explained to you when the information was collected.

8. Photographs and videos

Local Vocals may take photographs or videos at performances, events or activities.

Where we ask for your preference regarding photographs or videos, we will use the preference you provide when deciding whether your image may be used for Local Vocals promotional purposes, such as on our website, social media or printed promotional material.

Your photograph or video preference can be changed by contacting us.

9. Medical and emergency information

Members may choose to provide information about medical conditions or allergies so that relevant information is available if it is needed during a Local Vocals activity or in an emergency.

This type of information may include information relating to your health and may therefore be subject to additional data protection requirements.

We will only use such information for appropriate purposes connected with your membership, safety or an emergency, and will take appropriate steps to protect it.

10. Our lawful bases for processing

UK data protection law requires us to have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Contract

We may process your information where this is necessary to enter into or perform an agreement or arrangement with you.

For example, this may apply when arranging a performance or administering aspects of your Local Vocals membership.

Legitimate interests

We may process personal information where it is necessary for our legitimate interests, provided that those interests are not overridden by your rights and interests.

Examples may include:

Responding to business and general enquiries;
Managing booking enquiries;
Managing our relationships with members and customers;
Maintaining and improving our website;
Maintaining website and information security;
Preventing fraud or misuse; and
Establishing or defending legal claims.

Legal obligation

We may process personal information where this is necessary to comply with a legal or regulatory obligation.

Consent

In some circumstances, we may ask for your consent before processing personal information, including where consent is required for a particular use of your information.

Where we rely on consent, you can withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before you withdrew it.

11. Cookies and similar technologies

This website uses cookies and similar technologies.

Some cookies are essential for the website to operate correctly. Other technologies, such as analytics or marketing technologies, may only be activated where you have provided the appropriate consent.

For detailed information about the cookies and similar technologies used on this website, please see our:

Cookie Policy

You can also change your cookie preferences at any time using the Cookie Settings button displayed on the website.

12. Analytics

Where you give consent to Analytics Cookies, we may use Google Analytics to understand how visitors use our website.

This may involve information such as:

Pages visited;
Information about how visitors navigate the website;
Approximate geographic information;
Browser and device information;
How visitors arrived at our website; and
Interactions with the website.

Analytics technologies are only activated where the appropriate consent has been provided, unless a particular technology falls within an applicable legal exception.

13. Who we share your information with

We may share personal information with trusted third parties where this is necessary for the purposes described in this Privacy Policy.

Depending on the services used by Local Vocals and this website, these may include:

Website hosting and infrastructure providers;
Email and communication providers;
IT and technical service providers;
Service providers who help us operate or maintain the website; and
Law enforcement or regulatory authorities where we are legally required to do so.

We do not sell your personal information.

Where we use third-party service providers to process personal information on our behalf, we take reasonable steps to ensure that appropriate contractual and security arrangements are in place.

14. International transfers

Some organisations we use to provide services may process information outside the United Kingdom.

Where personal information is transferred outside the UK, we will ensure that an appropriate legal mechanism and safeguards are in place where required by applicable data protection law.

15. How long we keep your information

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period depends on the type of information and why we need it.

For example, information relating to a Contact or Book enquiry may be retained for an appropriate period after the enquiry or event has been dealt with. Membership information may be retained for as long as reasonably necessary to administer your membership and deal with any associated legal or administrative requirements.

When personal information is no longer required, we will securely delete or anonymise it where appropriate.

16. How we protect your information

We take reasonable technical and organisational measures to protect personal information against:

Unauthorised access;
Accidental loss;
Misuse;
Unauthorised alteration; and
Unauthorised disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

17. Your data protection rights

Depending on the circumstances, you have rights under UK data protection law, including the right to:

Request access to your personal information;
Request correction of inaccurate or incomplete information;
Request deletion of your personal information in certain circumstances;
Request restriction of processing in certain circumstances;
Object to certain processing;
Request the transfer of your information to another organisation in certain circumstances; and
Withdraw consent where we rely on consent as our lawful basis.

Some of these rights are subject to legal conditions and exemptions, so they may not apply in every situation.

If you wish to exercise any of your rights, please contact us using the details provided below.

18. How to make a data protection request

If you wish to exercise your data protection rights, please contact:

local-vocals@outlook.com

You do not normally have to pay a fee to exercise your data protection rights.

We may need to verify your identity before responding to a request.

We will normally respond to valid requests within the timeframe required by applicable data protection law.

19. Children's privacy

This website is not specifically directed at children. However, Local Vocals may collect information from members where membership is available to them.

Where personal information is collected from a child or young person, we will handle that information in accordance with applicable data protection requirements.

20. Complaints

If you have concerns about how we are handling your personal information, we would encourage you to contact us first so that we can try to resolve the issue.

Please contact:

local-vocals@outlook.com

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Information about the ICO and how to make a complaint is available at: https://ico.org.uk/

21. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements or the way we process personal information.

When we make changes, we will update the "Last updated" date at the top of this page.

We recommend checking this page periodically for the latest information.

22. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Local Vocals

local-vocals@outlook.com